FAQ

WHAT IS YOUR RETURN POLICY?

We accept returns for manufacture defects or order errors only.  If you have a problem, please contact us and we will gladly provide you with a return shipping label and replace the item or refund your purchase price.  The item must be in same new condition when returned.  We cannot replace or refund for used items.

HOW LONG WILL IT TAKE TO GET MY ORDER?

Orders fulfilled by Sinker Slingers generally ship within 3 business days and be received within 7 business days.  Most orders will ship USPS First Class Parcel or Priority Mail Flat Rate.  We will provide you with tracking information to assist in following the location of your order.

Select products will be shipped directly from the manufacturer / distributor.  These items will be stated as such in the item description and are chosen carefully by our team to offer the fastest delivery for the cost.  These items ship separately and are generally received in 15-30 days.

DO YOU SHIP INTERNATIONALLY?

We do not offer ship international shipping through online orders at this time.  If you would like to place an international order, please email us to get a shipping quote.  

WHAT ARE THE PAYMENT OPTIONS?

We accept most credit and debit cards as payment.  Sorry, we do not accept PayPal payments.  You can also request off-line payment where we will contact you to process your order if you are not comfortable making on-line payments.

HOW DO YOU SAVE MY DATA?

We collect your name, e-mail address, shipping address, billing address and payment information.  These items are required to fulfill your order.  We do not save information other than name, e-mail and order history.  Your payment information is stored by the payment processor for use should we need to issue a refund.  We may occasionally send e-mails to those who have connected with us by placing an order, contacting us or creating an account on our site.  If you receive an e-mail from us and would like to unsubscribe, simply click the unsubscribe link in the e-mail to be removed.

Sinker Slingers respects your privacy and will never share your information with 3rd party resellers or marketing firms.  We will never release any information to another party unless we are required to do so by federal, state or local law.

DO YOU COLLECT SALES TAX?

The Sinker Slingers website is set to automatically collect sales tax on orders shipped to addresses in Oklahoma.  If your address is not recognized with the automated system, the default rate is 11%.  We do not collect tax on shipping charges.  At this time we do not collect tax on orders shipped outside Oklahoma.  This is subject to change without notice.

Quality American Made Fishing Tackle